The leading provider of outsourced human resources and payroll services in the Channel Islands. Regardless of size or sector, we have the knowledge and resources to provide your business with everything it needs to ensure compliance with employment legislation and best practice by offering pro-active advice, practical support and a professional approach.
We offer an experienced, qualified and friendly team of dedicated professionals. With a variety of backgrounds and decades of experience, our team are expertly placed to assist with all aspects of HR and payroll, partnering with you to deliver tailor-made solutions to suit your business and budget.
Becky has worked locally in both commercial and financial sectors after qualifying under the Chartered Institute of Personnel and Development (CIPD) in Personnel Practice and later obtaining the Professional Development Certificate.
Since starting Focus in 2007, Becky has spearheaded many projects for her clients – leading them to achieve a pro-active and dynamic approach to their HR strategies. Becky has a strong influence and is key in the integration of HR processes into her client’s business goals, working with them to maximise their potential. Becky understands that effective HR practices are essential in the successful performance of any business.
A qualified PRISM Practitioner, Becky also works with clients using PRISM profiling to enhance employee performance, identify talent, encourage team building, resolve conflict and provide 360 appraisals.
Outside of the office Becky enjoys spending time with her family and friends, walking the dogs and horse riding.
With over eighteen years of HR management experience, Katie has tackled most scenarios but is always ready for the next HR challenge. Since establishing Focus in 2007, Katie has enjoyed the variety that comes with the cross sector of clients she works with. With over a decade supporting Focus’s client base, Katie’s forte is finding solutions to difficult employment related issues.
During her extensive career, Katie has advised clients on a range of strategic business issues outside of HR, including business development strategies, mergers and acquisitions and budgeting with a keen interest in assisting clients through periods of business development and growth.
Katie is a Fellow of the Chartered Institute of Personnel and Development (CIPD) and was a panel member for the Guernsey Employment and Discrimination Tribunal Service for five years. She’s also a previous recipient of the Guernsey branch of the CIPD ‘HR Star of the Year’.
Katie enjoys holidaying with her husband and their two children, as well as wining and dining with family and friends.
MCIPD qualified, Helen has over 20 years of international experience as a HR professional with a proven track record of delivering pragmatic HR solutions in a complex, multi-jurisdictional, highly regulated environment.
Helen has widespread HR generalist experience, most recently as a HR Business Partner covering the offshore division of a FTSE 100 Bank. With a key focus on client partnering, Helen is used to working closely with the business and its key stakeholders, to design and implement strategic HR solutions. She has been responsible for the successful delivery of a number of challenging change programmes, development of employee engagement initiatives, implementation and embedding of talent/succession strategies and developed reward & recognition (financial and non-financial) practices aligned to the business priorities.
Helen has covered all aspects of the employee lifecycle during her career and a key strength is developing the relationship with stakeholders in order to gain a real understanding of their business priorities and partnering to create pragmatic and workable HR solutions.
Outside of the office, Helen has a love of the outdoors and will spend time with her husband and young daughter going to the beach, playing or watching sports, or taking long walks with their two labradors. She has also developed a passion for gardening, as well as trying her hand at DIY and is often seen with her sleeves rolled up getting stuck into the next house renovation project!
Sarah is an experienced HR professional with a demonstrated history of working in the financial services industry for more than 20 years at a senior level across multiple jurisdictions. Her experience includes 19 years with one of the Big 4 accountancy firm and more recently she has operated as a HR Business Partner for two global providers of trust and fund services.
She has experience of working with internal and external stakeholders; demonstrating the strategic role HR plays across a business. She has been responsible for the ongoing development, improvement and management of HR processes and has actively participated in merger and integration of acquired businesses. Sarah has also been integral in a number of employee surveys, engagement programmes and delivering performance development tools.
Sarah’s strengths include recognising potential, nurturing talent and rewarding high performance. An experienced recruiter she has been involved in trainee recruitment through to senior executive hires. A qualified user of psychometric tests which can assist companies to make better hiring decisions, improve their talent development and succession decisions and plan more successful reorganisation and restructuring. Sarah has also been an employer representative for the Industrial Disputes Tribunal. A keen promoter of employee wellbeing Sarah will qualify shortly as a Mental Health First Aider.
Sarah has a Masters in Human Resource Management and is a Fellow of the Chartered Institute of Personnel and Development. In her spare time she enjoys playing hockey and cycling (but only in good weather!), spending time with her husband and daughter and walking her dog.
Jo joined the Focus team in November 2021. Jo brings with her experience from a varied background, including reception and general admin work through to working for a local stockbrokers and more recently managing the outsourced payroll function for clients with offices in various jurisdictions. Jo created numerous procedures to ensure the smooth processing of payroll and built solid long-lasting client relationships.
Jo is methodical and thrives on attention to detail. She feels she missed her calling in life as a proof reader!
Outside of the office, Jo likes spending time with family and friends and planning her next sun filled holiday (restrictions permitting!)
Claire joined the Focus HR team in September 2024.
Claire is CIPD level 3 qualified with a solid 5 years of experience in HR within the finance industry. With a wide range of generalist HR experience, Claire has most recently enjoyed being more involved in aspects such as payroll, business partnering, internal projects and benefit & reward.
Outside of the office, Claire loves spending time with her family and has two young boys who love to be outside as often as possible. Claire also enjoys taking walks with friends and family
Zoe joined Focus in October 2023 as a HR & Payroll Officer. Prior to this, Zoe spent over 20 years working in the hospitality industry, firstly as a chef before moving into Reception / Admin roles.
In 2020 Zoe decided to make the jump from Hospitality to Accountancy / Payroll. Starting a new career in lock-down was an experience but rewarding.
In this time Zoe gained experience in Facilities, PA and reception before moving into a Financial Controller & Payroll position.
Out of the office Zoe still loves to be in the kitchen. Baking and decorating cakes for the celebrations of family and friends.
She also enjoys spending time away with her husband and daughter (usually in warmer climes).
Lauren has joined the team at Focus HR in August 2024, following the completion of her A-Levels at the Guernsey Sixth Form Centre where she studied Business Studies, Geography and Psychology. Lauren is now looking to start a career in HR and to study further for the relevant qualifications.
Outside of the office, Lauren enjoys spending time with family and friends, being outdoors and going on holidays.
Karen joined Focus in October 2022 as our Finance Officer, bringing with her over 18 years of experience in the finance industry. Prior to joining Focus, Karen spent a decade honing her financial expertise in the architecture field, where she played a pivotal role in managing financial operations and optimising budgetary processes. With a keen eye for detail and a proven track record of driving financial efficiency, Karen is the go to person within our team for any finance or payment queries, including client invoices and supplier management.
Outside of work, Karen spends most of her time… outside, whether she’s working in her vinery or making memories with her husband and two boys.
Tom joined the Focus team in August 2021 after an extended career break. Tom brings with him a wealth of experience from a variety of industries, including a decade of retail management, eight years of social media management and twenty years working within the creative industry.
Tom’s keen eye for detail will see him taking on a variety of tasks and behind the scenes administration roles within the company. His social media and graphic design experience are also a welcome addition to the office, allowing him to take charge of producing content for our social media platforms and advertising.
During his spare time Tom can usually be found in his garden, or exploring the local landscape and beaches with his fiancée and their two miniature dachshunds.
Paul is an MBA qualified training and business consultant (and a Chartered Fellow of the CMI), specialising in management, leadership, human resources and employment law. He trained as a solicitor, prosecuting serious fraud and public sector corruption cases. Paul then moved through various investigation and compliance/governance roles, studying for his MBA whilst working as Head of Compliance for Ofgem. Paul has specialised in work with the aviation, defence, health and technical manufacturing sectors, including leading a major project for British Airways in 2013.
Since 2007 Paul has worked with a wide variety of clients in Guernsey and Jersey, bringing with him experience from hundreds of business clients, both private and public sector. Paul is qualified to use MBTI (Step I and I l), Firo B and 16PF inventories and is also familiar with the Insights inventory and its relationship to MBTI.
Paul brings a wealth of knowledge of UK employment legislation, English tribunal case law and has provided training and guidance to the Guernsey Employment Relations Service. Paul is well known across the Channel Islands for providing specialist training and we are delighted to be partnering with him on HR and Management training both in house and externally, recognising the importance of lifelong learning, and the need for quality professional skills updates.
Contact us to find out more information about the Training Packages we are able to offer.
We work and collaborate with a number of local and international providers to ensure we deliver the best levels of service to our clients.
Breathe is the essential HR software for SMEs.
Look after your people and save valuable time with the most cost-effective HR software on the market. Escape the paperwork stranglehold, Breathe easy and get back to what you do best.
Breathe software offers a flexible, secure and reliable way to manage, advocate for, and communicate with your people. It’s the perfect solution for keeping on top of the day-to-day, and for maximising employee engagement. It’s user-friendly visibility dashboards, comprehensive analytics and extensive reporting facilities make sure your business is operationally efficient.
Learn more about Breathe
CIPD is the professional body for HR and people development.
For more than 100 years, CIPD have been championing better work and working lives by setting professional standards for HR and people development, as well as driving positive change in the world of work.
Learn more about CIPD
We’re proud to be a member of Guernsey Chamber of Commerce, the island’s leading business networking association supporting local business, charities, not for profits and individuals.
Guernsey Chamber has a clear focus on supporting an enterprise culture and engaging with members, politicians and island youth for the development of a progressive business culture.
With over 600 members representing the full spectrum of Guernsey’s vibrant and diverse community, Guernsey Chamber represent a large portion of the Island’s business community.
Learn more about Guernsey Chamber of Commerce
Guernsey Employment Trust assist disabled people in securing and maintaining work in Guernsey.
This charitable organisation offers a range of employment services to disabled people who require some assistance in finding a suitable job.
Learn more about Guernsey Employers' Disability Charter
PRISM is a revolutionary way of identifying people’s behaviour preferences.
It’s an online behavioural profiling tool used by many businesses to maximise employee potential, approaching human behaviour from the perspective of neuroscience, rather than psychological theory.
This exciting online tool takes advantage of some of the most up-to-date neuroscience discoveries to provide users with a series of ‘maps’ which are representations of how they prefer to respond to the world around them.
Learn more about PRISM
TT Software, together with local payroll and personnel experts, have built the only combined payroll and HR system available for the Channel Islands.
Using TT Payroll, you’ll always be supported by experts who know the software and jurisdiction specific requirements of Channel Islands and Isle of Man payroll.
We work closely with TT Software to ensure the system provides the most up-to-date, secure and effective support for our payroll clients.
Learn more about TT Software